Last updated: 30 May 2018
This page informs you of our policies regarding the collection, use and disclosure of Personal Data when you use our Service.
1. Information We Collect
1.1 When applying to our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, and other information (“Personal Data”).
1.2 We collect information that your browser sends whenever you visit our Website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol address (“IP address”), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.
1.3 We may use third party services such as Google Analytics that collect, monitor and analyse this type of information in order to increase our Website’s functionality. These third-party service providers have their own privacy policies addressing how they use such information.
2.1 Cookies are text files with small amount of data, which may include an anonymous unique identifier of the user. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
3. How Do We Use Collected Information
3.1. Any Personal Data that you give us will be treated with the utmost care and security. The Personal Data we collect is used to provide you with the Service or to respond to an enquiry that you have made.
3.2 We use the Personal Data collected for the following purposes:
- to personalise user experience: we may use information individually or aggregated to understand how our users use the Service and/or resources provided on our Website.
- to improve our Website: we continually strive to improve our Website offerings based on the information and feedback we receive from you.
- to improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
- to send emails: the email address provided by users will be used to send them information about our Service or to respond to their inquiries and requests.
- to invoice you for your use of the Service as a merchant or publisher.
- to provide you with access to our Service.
- to comply with legal requirements, enforce our Terms and Conditions or other agreements subscribed with you or for any other lawful purposes.
3.3 We do not share your Personal Data with third parties except to the extent necessary to provide the Service or when explicitly given permission by the user. The user can at any time change its preferences by contacting us via our Website.
3.4 We do not keep a mailing list for marketing purposes.
4. Third-party Service Providers
4.1 We may employ third party companies and individuals to facilitate our Service, operate our Website, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service and/or Website is used.
4.2 We may without consent share generic aggregated information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.3 Unless we are given explicit permission to do so; we do not sell, trade, or rent users Personal Data.
5. Your Rights
5.1 You have the right to:
- access your Personal Data, rectify it, restrict or object to its processing, or request its deletion,
- to receive the Personal Data you provided to us or to transmit it to another company,
- to withdraw any consent provided,
- where applicable, to lodge a complaint with your supervisory authority.
5.2 You can exercise your rights by submitting a written request at email@example.com. We will endeavour to reply to your request as promptly as practical and no longer than as permitted by the GDPR (one month since your request or longer if necessary). Please consider that in order to attend and implement your requests we may need several days due to technical reasons (during such period we may continue to process your personal information based on your past options).
5.3 You may be entitled to object to the processing of your Personal Data by us or to request the deletion of your Personal Data, in which case, if VIPAN in its sole discretion deems such Personal Data as mandatory, we may no longer permit you to engage in certain activities of our Service.
6. Compliance With Laws
We will disclose your Personal Data where required to do so by law or in accordance with an order of a court of competent jurisdiction, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
7. Future Business Transaction
8. How We Protect Your Information
8.1 We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your Personal Data, username, password, transaction information and data stored on our Website or Service.
8.2 Sensitive and private data exchange between our Website and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures in order to create as secure of an environment as possible for users.
8.3 No one can guarantee and we do not guarantee that security of your personal Data is completely secure at all times. However, the security of your Personal Data is important to us, thus we will always act in accordance with the GDPR and any other relevant UK and EU legislation.
9. International Transfer
9.1 Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
9.2 If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including Personal Data, to the United Kingdom and process it there.
9.4 In the event that a dispute arises with regards to the international transfer of data, you agree that the courts of England and Wales shall have exclusive jurisdiction over the matter.
10.1 We will only retain your Personal Data for as long as you continue to use the Website or Service, and thereafter as permitted or required by applicable law, taking into account also our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws. This means that we may retain your Personal Data for a reasonable period after your last interaction with us (as required by fiscal law, otherwise no longer than what is necessary to protect our legitimate interests, to defend against a claim or what is necessary pursuant to regulatory provisions).
10.2 When the Personal Data that we collect is no longer required in this way, we anonymize or delete it in a secure manner.
11. Links To Other Sites
11.2 We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
12. Children's Privacy
Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child under age 13 without verification of parental consent, we will take appropriate steps to remove that information from our servers.
14. Your Acceptance
15. Contact us
This Policy shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
3 Gower Street
Company Registration Number: 9804316
VAT Number: GB244496192